Available on the Web at www.gateway.com/support are the following: technical support for Gateway products, live chat with a Gateway Trusted Guide, files for downloading, and e-mail support. Additional technical support can be obtained using our Fax on Demand system at (800) 846-4526 and our Automated Troubleshooting System at (800) 846-2118. ======================= 3350 ESS ES56CVM-PI Data Fax Voice Modem 5.12.01.1097 Windows 2000 7510679 02/26/01 ======================= Table of Contents ======================= Overview Identification Installation Reason for Update Applicable Part Numbers ======================= Overview This file lists the steps to install the drivers for the 3350 ESS ES56CVM-PI Data Fax Voice Modem. Identification If you have a 3350 ES ES56CVM-PI Data Fax Voice Modem, install these drivers. Installation 1. On your hard disk where you downloaded and extracted the driver file, double-click Essetup.exe. 2. In the Setup dialog box, click Next. If you receive a Digital Signature Not Found message, click Yes. 3. After the files are copied, click Finish to restart your computer. Reason for Update This fixes the issue with no dial tone after 2/21/01. Applicable Part Numbers The part number for the 3350 ES ES56CVM-PI Data Fax Voice Modem is 7510679. 3500835, 3500836, 3500837, 3500839, 3500980, 3500981, 3500982