Intel(R) PRO/1000 Gigabit Adapter Driver Software Supplemental Information for Release 3.1 October 17, 2001 ================================================= This readme file contains information pertaining to 32-bit software drivers for the Intel PRO/1000 family of network adapters. For information on 64-bit drivers for Intel(R) Itanium(TM)-based computers, please refer to the readme.txt file in the \Itanium directory. Contents ======== - New Features - Browser-Viewable User's Guide - Linux, FreeBSD User Documentation - Hardware Requirements - Supported Operating Systems - Supported Adapters - Removing Adapter Drivers in Windows* 2000 - Removing Virtual Adapters in Microsoft Operating Systems - Making Floppy Disks for NetWare* and Windows Installation - DMI/WMI and SNMP Software Support - Speed/Duplex Modes - Known Issues - Technical Support New Features ============ Version 3.0 includes v2.25 features, and adds support for: - Intel(R) PRO/1000 XT Server Adapter in PCI or PCI-X bus slots - Intel(R) PRO/1000 T Desktop Adapter - Microsoft* Windows* XP - Microsoft DOS* and DOS ODI - Open Unix* 8 - Intel(R) Boot Agent - Intel(R) DIAG1000 test utility - Native SNMP - Intel(R) PROSet Save and Restore utility Version 3.1 includes v3.0 features, and adds support for: - Intel(R) PRO/1000 XF Server Adapter in PCI or PCI-X bus slots - Intel(R) Itanium(TM)-based architectures - Microsoft Windows 98 SE (for the Intel(R) PRO/1000 T Desktop Adapter) - Microsoft Windows Me (for the Intel(R) PRO/1000 T Desktop Adapter) - Microsoft Windows XP (64-bit Edition) - Linux ANS (64-bit) - NetWare 6.0 - FreeBSD - Mixed-speed (10/100/1000) Adaptive Load Balancing (ALB) teaming mode in a multi-vendor environment. Browser-Viewable User's Guide ============================= The User's Guide on this CD (or software package) is viewable with any recent web browser that supports frames. You can view the guide by inserting the CD in your computer, let the Autorun menu appear, then click the User's Guide button. Another way to view the guide is to start a web browser, go to the \Info directory and open "index.htm". Linux, FreeBSD User Documentation ================================= Linux and FreeBSD users can find applicable information and instructions in the following directories: - \LINUX - \FreeBSD\E1000 Hardware Requirements ===================== - One of the following slot types: * One open PCI busmaster slot, 32-bit or 64-bit, operating at 33 or 66 MHz * One open PCI-X slot operating at 66, 100 or 133 MHz - 64 MB of system memory - The latest BIOS for your computer - One of the following types of network cabling: * For adapters using fiber media, fiber optic cabling and connector that meets 62.5/125mm or 50/125mm multimode specifications. * For adapters using twisted-pair media, use 4-pair Category 5 cabling when running at 100 or 1000 Mbps. When running at 10Mbps, Category 3 cabling is allowed. Supported Operating Systems =========================== This version of Intel drivers operate under the following operating systems: - Windows* 98SE, Me (desktop adapters only) - Windows NT* 4.0, 2000, XP Professional - DOS - DOS ODI - NetWare* 4.11 through 6 (server adapters only) - Solaris* 7 and 8 (server adapters only) - Linux* 2.2.x and 2.4 - Free BSD - UnixWare* 7.x (server adapters only) - Open UNIX* 8 (server adapters only) Supported Adapters ================== The following Intel network adapters are compatible with the drivers in this release: Adapter Name Board IDs ------------ --------- - Intel(R) PRO/1000 Gigabit Server Adapter 700262-xxx, 717037-xxx - Intel(R) PRO/1000 F Server Adapter 738640-xxx, A38888-xxx, A06512-xxx - Intel(R) PRO/1000 T Server Adapter A19845-xxx, A33948-xxx - Intel(R) PRO/1000 XT Server Adapter* A51580-xxx - Intel(R) PRO/1000 XF Server Adapter* A50484-xxx - Intel(R) PRO/1000 T Desktop Adapter** A62947-xxx * Includes Intel(R) Boot Agent (PXE) support if enabled using the BROW utility (See the Intel Boot Agent online User Guide). ** Intel(R) Boot Agent (PXE) is enabled as shipped. To verify your adapter is supported, find the board ID number on the adapter. Look for a label that has a barcode and a number in the format 123456-001 (six digits hyphen three digits). Match this to the list of numbers above. For more information on how to identify your adapter, go to the Adapter & Driver ID Guide at: http://support.intel.com/support/network/adapter/pro100/21397.htm Removing Adapter Drivers in Microsoft Operating Systems ======================================================= If you use the Add/Remove Programs icon in the Windows Control Panel to remove an Intel adapter, and then try to install drivers from a later Intel CD, you may see a prompt asking for the following files: - Prodd.vxd - Prokddp.vxd This is because Windows is attempting to install the files associated with the earlier driver, which are not present on the later Intel CD. To resolve this problem, finish the installation and choose "Skip" when prompted for a missing file. Then, instead of removing the driver, update it with the later Intel CD. For instructions on updating the adapter driver, see the section "Install the Network Drivers" in the user guide on the Intel CD (or this software package). Removing Virtual Adapters in Windows 2000 ========================================= IMPORTANT: When you use Intel PROSet II to create a team in Windows 2000, a virtual adapter instance is displayed in the Device Manager and/or Network and Dial-up Connections. Each virtual adapter instance is listed as "Intel(R) Advanced Network Services Virtual Adapter." Do not attempt to modify (except to change protocol configuration), disable or remove these virtual adapter instances using Device Manager or Network and Dial-up Connections, as this may result in system anomalies, including blue-screens. Instead, use the Intel PROSet II control panel utility to remove the virtual adapters. Making Floppy Disks for NetWare* and Windows* Installation ========================================================== The MAKEDISK utility lets you make a floppy disk of the drivers for DOS, DOS ODI, NetWare and Windows (98SE, Me, NT 4.0, 2000, XP). This utility MUST be run from the \MAKEDISK directory. 1. Place a 1.44 MB formatted, non-bootable diskette in the floppy drive. 2. Start the command prompt (select "Run" from the Start menu and type "CMD"). 3. Change volume to your CD drive, then change directory to \MAKEDISK. 4. At the command prompt type: MAKEDISK [OS] [DEST] where: [OS] = the OS for which you are creating the diskette [DEST] = the drive letter and path (such as A:). If no destination is specified, the A: drive will be used. The possible [OS] options are: W9X = Windows 98SE and Windows Me NT = Microsoft Windows NT W2K = Microsoft Windows* 2000 XP = Microsoft Windows XP NW = Novell NetWare servers and clients (Includes DOS and DOS ODI) The Windows 2000 and XP disks will contain drivers only, while the NT 4.0 disk will also install the Intel PROSet II control panel utility. Due to size limitations, Intel PROSet II and other advanced features cannot be installed from the Windows 2000 nor the XP floppy disks. DMI/WMI Software Support ======================== Optional management software is also available on this CD (or software package): - The DMI 2.0 Service Provider (SP) and Client Instrumentation 3.0 for Windows (CI) are updated software modules that allow standards-based DMI 2.0 applications, including Intel's LANDesk(R) Client Manager, to monitor the status of PCI adapters. This software is located under \WINDOWS\DMI\WIN32. The Service Provider software is located at \WINDOWS\DMI\WIN32_SP. NOTE: DMI is supported only in Windows NT 4.0, and specifically as a requirement for IBM's Hot Plug implementation for Windows NT 4.0. - For DMI-SNMP information for Windows NT, see the dmiwin.txt file in the \WINDOWS\DMI\WIN32 directory. - The WMI Provider for Intel(R) Boot Agent is available under \WINDOWS\WEBM\WMI\IBA. (Information on the Intel(R) Boot Agent is available under \BootAgnt.) - The WMI Provider for the adapter is located at \WINDOWS\WEBM\WMI\NIC. NOTE: WMI Instrumentation does not support VLANs. Speed/Duplex Modes ================== Intel Gigabit adapters must use auto-negotiation to achieve link at gigabit full-duplex (gigabit speed does not support half-duplex). All three speeds for copper adapters (10, 100, and 1000) may be both auto-negotiated and advertised. Speeds of 10 and 100 may be forced. You must match the setting of the link partner to the adapter's settings (preferably to auto-negotiate). Refer to the topic "Set Up Speed and Duplex" in the user guide, on the Intel CD or this software package. Known Issues ============ Original Intel PRO/1000 Gigabit Server Adapter ---------------------------------------------- If you are installing a first generation Intel PRO/1000 Gigabit Server Adapter (PWLA8490) in a system running Windows 2000, and then install a newer gigabit adapter, you may see an error message from the Device Manager, "Device cannot start (CODE 10)". To resolve this, reinstall the adapter with the newer software. The first generation PRO/1000 Gigabit Server Adapter does not support several advanced networking options. For details, see the "System Requirements" page of the user guide, on the Intel CD or this software package. Windows XP ---------- The Windows XP network adapter bridging feature is not supported. Teaming ------- Before creating a team, adding or removing team members, or changing advanced settings of a team member, make sure each team member has been configured similarly. Settings to check (available in the Advanced tab) include VLANs and QoS Packet Tagging, Jumbo Frames, and the various offloads. Pay particular attention when using different models or adapter versions because adapter capabilities vary. CAUTION: If team members implement Advanced features differently, failover and team functionality will be affected. To avoid team implementation issues: - Create teams that use similar adapter types and models. - Reload the team after adding an adapter or changing any Advanced features. One way to reload the team is to select a new preferred primary adapter. Although there will be a temporary loss of network connectivity as the team reconfigures, the team will maintain its network addressing schema. Other Issues ------------ Please see the troubleshooting.htm in the User's Guide (INFO directory). Technical Support ================= - Main Intel web support site: http://support.intel.com - Network products information: http://www.intel.com/network - Gigabit products information: http://www.intel.com/network/solutions/gigabit.htm - Corporate site: http://www.intel.com - Worldwide access: Intel has technical support centers worldwide. Many of the centers are staffed by technicians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and the times they are open, visit http://www.intel.com/support/9089.htm. - Telephone support: US and Canada: 1-916-377-7000 (7:00 - 17:00 M-F Pacific Time) Legal / Disclaimers =================== Copyright (C) 2001, Intel Corporation. All rights reserved. Intel Corporation assumes no responsibility for errors or omissions in this document. Nor does Intel make any commitment to update the information contained herein. * Other product and corporate names may be trademarks of other companies and are used only for explanation and to the owners' benefit, without intent to infringe.